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Cookie Policy

Last Updated: September 11, 2026

This document outlines how winbox utilizes cookies and similar tracking technologies to provide a secure and personalized experience for our users in Malaysia.

What Are Cookies

Cookies are small text files that a website stores on your computer or mobile device when you visit. They act as a memory for the site, allowing it to recognize your browser and remember specific details about your visit. In addition to standard cookies, we may use similar technologies such as local storage, which keeps data on your device for longer periods, and tracking pixels—tiny, invisible images that notify us when a page has been viewed.

For a gambling platform, these technologies are vital. They ensure that your session remains active as you move between the game lobby and your account settings, and they help us identify potential security threats. Without these tools, you would be required to re-authenticate your identity every time you clicked a new link, making the user experience inefficient and cumbersome.

Types of Cookies We Use

To maintain a high standard of service, we categorize our cookies based on their purpose. Some are essential for the website to function, while others are used to optimize the experience or deliver relevant information.

How We Use Cookies

Session Management We use cookies to verify your identity and keep you authenticated while you navigate the platform.
Preference Storage Cookies remember your display settings and currency preferences to ensure a seamless transition.
Security and Fraud Prevention We analyze device identifiers to detect multi-account abuse and prevent fraudulent activities.
Usage Analysis We measure how the download app and web pages are utilized to optimize performance.

Third-Party Cookies

Some of the cookies used on winbox are placed by third-party service providers rather than by us directly. These partners typically fall into categories such as analytics providers, advertising networks, and payment processing or fraud prevention services.

Because these cookies are managed by external entities, we do not have direct control over them. We recommend reviewing the individual cookie policies of these providers to understand how they handle your data and what choices they offer you.

How to Manage or Disable Cookies

You have the right to decide which cookies to allow. Most modern browsers provide tools to block or delete cookies. However, please be aware that disabling essential cookies will prevent you from logging in or making deposits.

Browser Adjustment Paths

Google Chrome Settings > Privacy and security > Third-party cookies
Safari Settings > Safari > Advanced > Website Data
Mozilla Firefox Settings > Privacy & Security > Cookies and Site Data
Microsoft Edge Settings > Cookies and site permissions > Manage and delete cookies and site data

Alternatively, you can use "Incognito" or "Private" browsing modes. While this prevents cookies from being saved after you close the window, it does not stop cookies from being used during the active session.

Blocking all cookies will result in a loss of core functionality; you will be unable to access your account or use the cashier services.

Cookie Consent & Your Choices

Your control over cookies is primarily managed through the browser settings described above. If our site presents a cookie notification, you can use it to set your initial preferences; these choices can typically be revisited through your browser's privacy tools.

Where provided by applicable laws in Malaysia, you may have rights regarding your personal data, including the right to access, correct, or request the deletion of information stored via cookies. For more detailed information on how we handle your data and the legal framework we follow, please refer to our Terms & Conditions.

Updates to This Cookie Policy

We may update this policy periodically to reflect changes in technology or legal requirements. We encourage you to check the "Last Updated" date at the top of this page to ensure you are reading the most current version. Your continued use of the platform following such changes indicates your acceptance of the revised terms.

Contact Information

If you have questions regarding our use of cookies or wish to exercise your data rights, please reach out to us through our Support Center or send an email to the address listed in the site footer.

Please remember that gambling is only for individuals aged 21+. Play responsibly. Visit our Responsible Gaming page for more tools.