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What Are Cookies?

Cookies are small text files that a website places on your device (computer, smartphone, or tablet) when you visit. They act as a memory for the site, allowing it to recognize your device and remember specific information about your visit. In addition to standard cookies, we may use similar technologies such as local storage—which stores data on your device for longer periods—and tracking pixels, which are invisible images used to monitor how you interact with our content.

For a gambling platform, these technologies are essential. They ensure that your session remains secure, prevent unauthorized access, and allow the website to function efficiently across different pages of the game lobby without requiring you to re-enter details constantly.

Types of Cookies We Use

We categorize the cookies used on our platform based on their purpose. Some are vital for the site to operate, while others help us improve the service we provide to you.

How We Use Cookies

Authentication

Cookies keep you securely logged in as you move between the home page and the casino sections.

Preference Saving

We remember your display settings and currency choices to ensure a personalized experience.

Fraud Prevention

We use tracking data to detect multi-account creation and prevent fraudulent activity on the site.

Usage Analytics

Measuring how users interact with our layout helps us improve the overall user interface.

Relevant Offers

Cookies allow us to show you the most pertinent promotions based on your activity.

Third-Party Cookies

While we manage most of the cookies on our site, some are placed by external service providers. These third parties help us provide a high-quality experience through specialized services. These categories include analytics providers who track site traffic, advertising partners who help us reach new users, payment processors who ensure the security of your financial transactions, and live customer support tools that enable real-time communication.

Since these cookies are managed by outside parties, we encourage you to review the individual privacy and cookie policies of these providers for more detailed information on their data collection practices.

How to Manage or Disable Cookies

You have the right to decide which cookies are allowed to run on your device. Most modern browsers provide tools to manage these settings easily.

Google Chrome Settings > Privacy and security > Third-party cookies.
Safari Settings > Safari > Advanced > Website Data.
Mozilla Firefox Settings > Privacy & Security > Cookies and Site Data.
Microsoft Edge Settings > Cookies and site permissions > Manage and delete cookies and site data.

Important Note: If you choose to block all cookies, including "Essential" ones, key features of winbox will stop working. Specifically, you will be unable to log in to your account or complete deposits and withdrawals.

You may also use "Incognito" or "Private Browsing" modes, which delete cookies automatically once you close your browser window, though this does not prevent cookies from being used during the active session.

Cookie Consent & Your Choices

Upon your first visit to our platform, we request your consent to use non-essential cookies. You can modify your preferences at any time through the site settings or your browser. We respect your data rights, including the ability to access, correct, or request the deletion of your information, where provided by applicable laws in Malaysia.

For a more comprehensive understanding of how we handle your personal information, please read our Privacy Policy and our general Terms of service.

Updates to This Cookie Policy

We may update this policy occasionally to reflect changes in technology or legal requirements. When we do, we will update the "Last Updated" date at the top of this page. We recommend checking this section periodically to stay informed about how we use cookies on the winbox platform.

Contact Information

If you have any questions regarding our use of cookies or wish to exercise your data rights, please reach out to our team via our Support Page or through our available live chat channels.

Please play responsibly. Access to our services is restricted to users aged 21+ in Malaysia. Learn more about Responsible Gaming.